Are you a dynamic and results-oriented individual with a passion for customer service and sales? SoftNEP, a leading IT company, is seeking a skilled Telemarketing and Support Executive to join our dynamic team.
- Conduct outbound calls to potential customers to promote our products & services.
- Handle inbound inquiries and provide excellent customer support.
- Achieve weekly and monthly sales targets.
- Maintain a thorough understanding of our products & services to effectively communicate benefits to clients.
- Keep accurate records of customer interactions, transactions, and feedback.
- Stay updated on industry trends and competitors to enhance selling points.
- Proven experience in telemarketing and customer support roles.
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers and handle objections effectively.
- Goal-oriented with a focus on achieving and exceeding targets.
- Familiarity with CRM software is a plus.
- High school diploma; additional education or certification in sales is preferred.
Interested candidates are invited to submit their resume along with a cover letter outlining their relevant experience and explaining why they are the ideal fit for this role at SoftNEP. Please note that only shortlisted candidates will be contacted for interviews.
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